S Factor Technologies

HEKE

HEKE Terms of Use (EULA)

Last updated: 26 September 2026

Privacy Policy

These Terms of Use are a binding end-user licence agreement (EULA) between you and S Factor Technologies for the HEKE app (“the App”, shown on the home screen as Heke). They apply wherever you download or use the App, including the Apple App Store and Google Play. Store-specific extra terms are in section 15. This is not legal advice.

1. Acceptance of terms

By downloading, installing or using the App, you agree to these Terms. If you do not agree, do not use the App.

These Terms are between you and S Factor Technologies only. Apple, Google and other store operators are not a party to this agreement, except as third-party beneficiaries where section 15 says so.

2. What HEKE is

HEKE is a private weight-journey tracker. It helps you record a starting weight, current weight and a goal, optional body composition and tape measurements, notes and progress photos, and view Home, Progress (including lost, remaining, optional composition change, logging streak and an estimated goal date), Trends, a milestone path (including first 1 kg and percentage-lost stops), a month calendar of weigh-in history and an on-device Journey Report based on the data you enter. Muscle mass, when you log it, is stored in kilograms and shown in your chosen weight unit.

The App is a software tool only. It does not count calories or meals, offer coaching, or provide medical, nutritional, dietetic or fitness services. It is not a medical device.

3. Not medical, nutritional or fitness advice

Content in the App — including BMI, weekly change, remaining-to-goal figures, percentage-lost milestones, logging streak and any estimated goal date — is for general informational and planning purposes only. BMI uses height and weight with adult World Health Organization categories also published by the CDC and NHS. Gender is a profile label; it is not used to calculate BMI. Those numbers are estimates from the data you enter, not a diagnosis.

An estimated goal date, when shown, uses your average pace so far. It is an estimation only and is not a promise of when you will reach your goal. Pace can change.

Nothing in the App is medical, nutritional, dietetic, fitness or mental-health advice. You are solely responsible for decisions about your body, diet, exercise and health. Consult a qualified professional for advice specific to your situation. If you have an eating disorder, are pregnant, or have a condition that makes weight tracking unwise, do not use the App unless a clinician has told you it is appropriate.

4. Licence

S Factor Technologies grants you a limited, non-exclusive, non-transferable, revocable licence to install and use the App for your own personal purposes on devices that you own or control, as permitted by the terms of the store you downloaded it from.

You may not copy, modify, distribute, sell, sublicense or lease any part of the App except as allowed by these Terms or by applicable open-source licenses for third-party components. You may not reverse engineer the App except where applicable law gives you a non-waivable right to do so.

5. Your data

You are responsible for the accuracy of information you enter (profile, weigh-ins, measurements, notes and photos).

By default, your data is stored locally on your device. Optional JSON backup, CSV export of weigh-ins, restore from a JSON file, and a Journey Report image only share or replace data when you choose those actions and pick a location, file or recipient. Restore replaces everything currently in the App on that device. Opening Privacy Policy, Terms of Use or Support from Profile loads those pages in the device browser when you choose.

You may attach progress photos. Only store photos you have the right to use. Do not store photos or health information about other people without their permission, and do not store information about children.

You are responsible for keeping your device secure and for any files or images you export or share. See the HEKE Privacy Policy.

6. Acceptable use

You agree to use the App only for lawful purposes and in a way that does not:

7. No account and no in-app purchases

The current version of the App does not create an account, does not require a sign-in, and does not sell a store subscription or in-app purchase. There are no auto-renewable subscriptions to manage.

If paid features are added later, we will update these Terms and show prices in the App and in the relevant store before you buy. Any payment would be charged through Apple or Google, not to S Factor Technologies directly. Refunds, if any, would follow that store’s rules and applicable law.

8. Intellectual property

HEKE’s name, branding, design, and original App code and content are protected by intellectual property laws. The licence in section 4 is the only right you receive to use the App.

9. Open-source components

The App uses third-party open-source libraries (including Flutter and on-device packages for storage, charts, photos, files and local notifications). Those components remain subject to their own licenses.

Nothing in these Terms limits your rights under those third-party licenses.

10. Support

S Factor Technologies is solely responsible for providing maintenance and support for the App. Apple, Google and other store operators have no obligation to furnish maintenance or support. Contact us at sfactortechnologies@gmail.com, via our contact page, or see HEKE support. Profile in the App also links to these Terms, the Privacy Policy and Support.

11. Disclaimers

The App is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

We do not warrant that the App will be uninterrupted or error-free, or that BMI, weekly change, milestone estimates or any estimated goal date will be accurate or suitable for your needs. Calculations depend on the data you provide. Local data can be lost if the App is uninstalled, the device is reset, or you clear data without a backup.

You, not Apple or Google, look to S Factor Technologies for any product warranty that cannot be disclaimed. If the App fails to conform to any applicable warranty and you paid a store for it, you may notify that store; the store may refund the purchase price to the extent required by its rules or law. To the maximum extent permitted by law, Apple and Google have no other warranty obligation with respect to the App.

12. Limitation of liability and claims

To the maximum extent permitted by law, S Factor Technologies is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or other intangible losses, arising from your use of (or inability to use) the App, including decisions you make about health, diet or exercise.

Where liability cannot be excluded, it is limited to the amount you paid for the App (if any) in the twelve (12) months before the claim, or the minimum amount required by law.

S Factor Technologies, not Apple or Google, is responsible for addressing claims relating to the App, including product-liability claims, claims that the App fails to meet a legal or regulatory requirement, claims under consumer-protection law, and claims that the App infringes a third party’s intellectual property rights.

13. Changes to the App or these terms

We may update the App and these Terms from time to time. Continued use after an update means you accept the revised terms. The “Last updated” date at the top of this document will change when material updates are made.

If you do not agree to updated terms, stop using the App and uninstall it.

14. Termination

You may stop using the App at any time by uninstalling it or using Clear all data. Local data is removed according to that action and your device’s uninstall behaviour; export a backup first if you need a copy.

We may terminate the licence if you materially breach these Terms. Provisions that by nature should survive (including disclaimers, limitation of liability and intellectual property) continue after you stop using the App.

15. Apple App Store and Google Play

If you downloaded the App from the Apple App Store, the following also apply. The licence is limited to use on Apple-branded products that you own or control, and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (or successor terms). You and S Factor Technologies acknowledge that the agreement is between you and S Factor Technologies only, not with Apple, and that S Factor Technologies, not Apple, is solely responsible for the App and its content. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You and S Factor Technologies acknowledge that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

If you downloaded the App from Google Play, the following also apply. The agreement is between you and S Factor Technologies only, not with Google. S Factor Technologies, not Google, is solely responsible for the App, its content, support and any claims relating to it. Your use of Google Play remains subject to the Google Play Terms of Service. Google has no obligation to provide maintenance or support. If you purchase a paid feature through Google Play in a later version, Google’s billing terms apply to that purchase.

You must also comply with any applicable third-party terms when using the App (for example your wireless-data provider).

16. Governing law

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law rules, unless mandatory consumer-protection laws in your country of residence require otherwise.

17. Contact

S Factor Technologies
Malaysia business registration no. 003880437-T
sfactortechnologies@gmail.com

Product help is also on HEKE support.